Copying the IP address when viewing your server inside the Control Panel has been simplified. You can now hover your mouse over your IP address displayed on the header and left-click to copy the details, saving you a few clicks. This also works for copying database hostnames and IP addresses within the Manage tab of the Control Panel.
When you create your own server backups via the Control Panel you can add notes and set an expiry date. Manual and automated backups are listed together, each with the option to Restore. There's more in the KB.
Anyone creating a new SiteHost account will be emailed a six-digit confirmation code, which replaces the old email verification step. Each login after that will also involve an email code, unless you switch to an authenticator app (the KB explains how). New accounts will be unable to opt out of two-factor authentication.
View a Cloud Container in the Control Panel and you'll see more detailed information about container maintenance in the Manage tab, depending on whether your server is managed or unmanaged, and the type of container you're looking at. Service containers are excluded from the automatic patching routines that apply to managed servers.
A new option lets you receive two-factor authentication (2FA) codes to your email inbox, if you'd rather not use an authentication app. Read all about 2FA in the Knowledge Base.
After switching payment gateways we accidentally stopped accepting non-alphabetical characters in cardholder names. That's fixed up now.
Almost any SiteHost customer can easily add more storage or RAM, but not if you're already on the largest possible plan (like a 12 core, 32GB Cloud Container server; or a 30 core, 120GB High Performance Linux VM). So those of you who are fully maxed out will no longer see the standard upgrade options. (If you're looking for an extra boost to standard Cloud Containers or VMs, High Performance plans are your friend).
From today, all credit card payments will be handled by a new payment gateway. We switched because our previous gateway was about to impose some unwanted changes. Almost every credit card was securely migrated and will continue working as usual, but a small number of customers will need to re-enter their card details. Sorry for the hassle.
Virtual servers now offer access to the Control Panel's 'Firewall' module and, with that, the ability to restrict network traffic using two systems that you can read about in the Knowledge Base: Security Groups and Server Firewalls.
The Knowledge Base search bar hasn't always been great at returning the page that you're looking for, so we've replaced its brain. A new, internally trained, private AI-powered semantic search mechanism is now at your service. We've already road-tested on our internal documentation system, so we know you're in good hands.
There is a new SSL Certificates module in the Control Panel menu. While Cloud Containers' automatic SSL certificate feature is enough for most of you, there are times when custom certificates are still the way to go. So we've made it easier to import them into the Control Panel for easy management. You can also order new certificates, then download and deploy them any time. Read more in the blog and Knowledge Base.